Thompson Estates were awarded Silver in the Single Office South West Agency awards at The Estate Agency of the Year Awards 2014, in association with The Sunday Times and The Times and sponsored by Zoopla Property Group.
On Friday 5th December, over 650 leading estate agents from throughout the UK attended a glittering ceremony at The Lancaster London Hotel opposite Hyde Park where the winners of the most highly regarded awards in the estate agency industry were revealed. The winners were presented with their awards by Michelle Mone OBE, one of the UK’s most successful female entrepreneurs and founder of international lingerie brand, Ultimo, with renowned journalist, author and newsreader Penny Smith acting as compere.
Award winners were decided following a rigorous and thorough judging process by a panel of 19 industry experts who assessed initial entry submissions before conducting an extensive review of the entrants, which included over 150 hours of telephone interviews and mystery shopping exercises. The whole of the judging process was overseen by The Property Ombudsman, Christopher Hamer, and Mark Hayward, Managing Director of the NAEA acted as Arbiter.
Now in its twelfth year as a dedicated competition, these awards have become widely recognized as the most prestigious and difficult to win. With more entrants than ever before, over 5,000 offices were represented this year, but only the very best of the best were crowned as winners.
Individuals were also recognised for their hard work and commitment to customer service in four different categories, and a new award was introduced; The Best Estate Agency to Work For.
Thompson Estates were delighted to receive the award. Margaret Thompson, CEO commented: “Thompson Estates are overjoyed to have won this accolade of the highest distinction. We are dedicated to providing all of our clients with the highest degree of customer service. Winning this justifiable award has made us confident that our specialised approach is truly a winning formula.”